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Troubleshooting guide

Fix Universal Clipboard Not Working Between Mac and iPhone

Universal Clipboard allows seamless copy-pasting of text, images, photos, and videos across your Apple devices. When it fails, common causes include incorrect Handoff settings, mismatched Apple IDs, or temporary connecti

Easy5-10 minutes5 stepsUpdated daily

Requirements

Have these ready before you begin.

Mac running macOS Sierra or lateriPhone running iOS 10 or laterBoth devices signed into iCloud with the exact same Apple IDBluetooth enabled on both devicesWi-Fi enabled on both devicesDevices within Bluetooth range of each otherHandoff enabled on both devices

Step 1

Verify Handoff Settings

On your Mac, go to System Settings General AirDrop & Handoff and ensure 'Allow Handoff between this Mac and your iCloud devices' is enabled. On your iPhone, navigate to Settings General AirPlay & Handoff and confirm 'Handoff' is toggled on.

Step 2

Confirm Apple ID Consistency

Ensure both your Mac and iPhone are signed into iCloud using the identical Apple ID. On Mac, check System Settings Your Name. On iPhone, go to Settings Your Name at the top. Mismatched Apple IDs will prevent Universal Clipboard from functioning.

Step 3

Check Bluetooth and Wi-Fi Connectivity

For Universal Clipboard to work, both Bluetooth and Wi-Fi must be enabled on your Mac and iPhone. While a shared Wi-Fi network is often beneficial, strong Bluetooth connectivity is essential. Keep your devices physically close to each other to ensure a reliabl

Step 4

Restart Both Devices

A simple restart can often resolve temporary software glitches that might be interfering with Universal Clipboard. Power off and then power on both your Mac and iPhone, then re-test the copy-paste functionality.

Step 5

Test Universal Clipboard Functionality

After performing the above checks, try copying text on one device (e.g., select text and press Command-C on Mac, or long-press and tap 'Copy' on iPhone) and then immediately attempting to paste it on the other device (e.g., Command-V on Mac, or long-press and